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Travel Agents

Travel Agents & IATA Services Publications Training

IATA accreditation is a seal of approval recognized worldwide. We are committed to working with all travel agencies to improve customer service and choice.

Are you based in the USA? All resources for Travel Agents are available on the IATAN website
For the rest of the world, please see below.

BSP & Accreditation support and resources

Customer Portal: Documentation, resources & support for BSP and Accreditation

Becoming an IATA agent

Find out how to become an IATA Agent or get an IATA code

Have a read at our BSP Service Charter (online), outlining services rendered and commitments to be expected by travel agents from IATA.

Beware of fraudulent requests

Travel agents are frequently targeted by fraudsters sending fake IATA e-mails and invoices. Please see how you can protect yourself: e-mail and website fraud protection



The IATA/IATAN ID Card is the ONLY globally recognized industry credential for the travel professional.
Get an ID Card
Use your ID Card : see all offers in AgentExperience

Join the ID Card community on Facebook

Questions about your ID Card? If you already have an ID card and need support, please go to our Customer Portal 

New Distribution Capability

Learn about what the New Distribution Capability standard will bring to the Travel business.


Our mission is to represent, lead and serve the airline industry

Additional information