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About Training

We train more than 100,000 professionals and students each year from all areas of the world. Our 350+courses and 40+diplomas are developed around IATA's areas of expertise and commitment to promoting industry standards worldwide.

Our training helps businesses operate safely, efficiently and sustainably, building career opportunities for the people they employ.

Our strategy

Our vision

To be the leader in developing professionals for tomorrow's air transport industry.

Our mission

To provide quality training to our customers worldwide.

Our global reach

State-of-the-art Training Centers, with over 300 IATA Instructors from around the world
Training available in classroom, in-company, in virtual classroom, and distance learning formats
Hundreds of IATA Global Training Partners around the world
Instruction in English, French, Spanish, and Mandarin

Our approach

Practical and relevant training for professional development

We train professionals to obtain real business results. Our courses are designed by industry experts to equip students with skills they can immediately apply in the workplace.

Learner-centered approach
We strive to design courses that promote active learning and avoid the learner’s passive assimilation of the course content. Throughout our courses we encourage ongoing and frequent instructor-participant interactions, learner-content interactions, and learner-learner interactions. This offers multiple opportunities for learners to experience, observe, conceptualize and experiment with the content.

We promote learner self-responsibility and, whenever possible, we encourage participants to include their personal learning objectives in the course activities to maximize learning outcomes and drive real-life results.

Our training programs

Our promise

Quality training to get you recognized

We work closely with academic and industry partners to ensure the value and relevance of our training.


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Our quality

ISO 9001:2015 certified

	We are ISO 9001:2015 certified for Leadership; Business Development; Training Partners Management; Product Development; Instructor Management; Training Operations; and Training Center Tasks. ISO 9001-2015 is the industry standard in quality management that demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements. See the details of our ISO 9001:2015 certification

We are ISO 9001:2015 certified for Leadership; Business Development; Training Partners Management; Product Development; Instructor Management; Training Operations; and Training Center Tasks.

ISO 9001-2015 is the industry standard in quality management that demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements. See the details of our ISO 9001:2015 certification

ACCET Accreditation

	In 2018, the IATA Training Centers in Montreal and Miami were both awarded ACCET Certification. ACCET was founded in 1974 for the purpose of improving continuing education and training and has been officially recognized by the U.S. Department of Education since 1978 as a “reliable authority” as to the quality of education and training provided by the institutions they accredit.

In 2018, the IATA Training Centers in Montreal and Miami were both awarded ACCET Certification.

ACCET was founded in 1974 for the purpose of improving continuing education and training and has been officially recognized by the U.S. Department of Education since 1978 as a “reliable authority” as to the quality of education and training provided by the institutions they accredit.