About
“I just wanted to tell you how great this course is. The format is engaging
and enjoyable. I hope you continue to offer more courses like this.” Gregg
Schockman, American Airlines
This course will provide you with an overview of the air transportation system and illustrate the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services. You will explore the complex system which is required in order to carry passengers and goods from point A to point B, and the organizations, people and technologies that make the air transport industry safe and sustainable.
What you will learn
Upon completing this course you will have the skills to:
- Describe the missions, roles and responsibilities of airlines, airports, civil aviation authorities (CAA) and air navigation services (ANS)
- Explain the role of ICAO and the major world aviation organizations
- Describe correlations and interdependencies between the components of the air transportation system
- Summarize current issues impacting the air transportation system
Course format
- This self-study e-learning course requires approximately 3 hours of study, to be completed within 6 months.
- Student performance will be based on an examination. Please refer to the Exam Information below for more details.
Key topics
- Air transportation system
- World aviation organizations
- Fundamentals of:
- Airline operations
- Airport operations
- Air navigation services
- Civil aviation authorities

Who should attend
This course is recommended for:
- Airline, airport, CAA, and ANS provider employees, line and middle-management
- New professionals in all fields of aviation
- Academic students
- Aviation enthusiasts
Certificate awarded
Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.
Exam information
Please read the General Information on Self-study exams.
- Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
- Exam Format: Multiple Choice questions
- Number of questions: 20
- Time Allowance: 1 hour
- Passing Grade: 70% correct answers
- Number of exam attempts: 2
This course is a step toward earning an IATA Diploma in:
Additional information
About IATA e-learning training
- This self-study e-learning course delivers comprehensive instruction to busy aviation and travel industry professionals.
- E-learning is a quick and flexible training method providing learner-friendly materials that allow you to learn using short, interactive modules.
- Write your exam online at a time that is convenient to you.
- Order online to receive access to this course on our e-learning platform.
Subject areas
Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order. If you are a company wishing to purchase courses for 10 or more employees, please contact us at Contact Us for more information on how to register multiple users.
Self-Study Course - E-Learning