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Ground Operations Training Courses

Our ground operations training aims to create efficiency on the ground through management and operational courses.

Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.


See the schedule of Ground Operations classroom training courses


A-CDM in Airport and Ground Operations (Classroom, 3 days)
Aircraft De-icing Operations Management (Classroom, 3 days)
Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)
Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Aircraft Weight & Balance Refresher (Classroom, 3 days)
Aircraft Weight and Balance (Classroom, 5 days)
Airport Extreme Weather Operations and Planning (Classroom, 4 days)
Airport Ramp Services
Airport Ramp Services for the Leadership & Management Training Program
Airport Services - Passenger Handling (Classroom, 5 days)
Airside Operations - Safety Compliance (Classroom, 5 days)
Baggage Claims and Proration (Classroom, 3 days)
Baggage Handling Services and Systems (Classroom, 3 days)
Baggage Tracking – Implementation and Compliance (Classroom, 3 days)
Basic Airside Safety - E-Learning - English
Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Developing an Effective Safety Culture (Classroom, 2 days)
Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Ground Operations Management
Ground Operations Management for the Leadership & Management Training Program
Human Factors in Ground Operations (Classroom, 3 days)
IGOM Implementation and Standardized Procedures (Classroom, 3 days)
ISAGO for Ground Service Providers (Classroom)
Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Passenger Ground Services
Passenger Ground Services for the Leadership & Management Training Program
Passenger Ground Services with Amadeus Altéa DCS
Root Cause Analysis (Classroom, 5 days)
Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Security Management System - SeMS Competency Test
SGHA for Line Maintenance (Classroom, 3 days)
SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Station / Ground Handling Management (Classroom, 5 days)
Station Operations Control (Classroom, 4 days)

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