Cargo Agency Program

Governed by the Cargo Agency Conference (CAC), IATA's Cargo agency program affords benefits to both airlines and agents. It provides agents with industry recognition of their financial and professional competence while airlines gain access to a global distribution network of approved agents to sell their product.

The cargo agency program helps to regulate member airlines' working relationships with their appointed sales agents. It includes the Cargo Agency Accreditation and the Cargo Account Settlement Systems (CASS). For more information on Cargo Agency Accreditation, please send a request through our Customer Portal.

Modernizing the Cargo Agency Program

In collaboration with FIATA, IATA is working at modernizing the Air Cargo Program to better address the needs of today’s air cargo community, ensuring mutual benefits for airline and forwarders alike.

• Access full information on the IATA-FIATA Air Cargo Program.